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interim manager

interim manager

Work Experience

07/‘08-present Independent interim manager- finance manager
SNS Bank
• Manage part of the budget process of SNS Bank
• Prepare business cases
• Coach junior employees across teams
• Solve financial reporting issues
• Manage monthly reporting processes

2006-07/‘08 Personal assistant to the CFO/COO (+500 fte)
ABNAMRO Asset Management
Support the global CFO/COO on executive level in all activities
• Support business as usual activities like the budget preparation and control
• Solve financial reporting issues
• Set business unit strategy for the global business operating model
• Participate in the integration and due diligence activities of an acquisition
• Set up a new operating model for all finance activities globally including offshoring and process standardisation (SAP)
• Set up & participate as coach in coaching program for high potentials
• Propose global cost cutting program to the MT
• Manage recruitment process for senior executive positions
• Joint lead the Fortis finance integration including Central Bank negotiations
• Replace the global head of finance during holidays (+130 ftes)
• Crisis management & insourcing of the State Street outsourcing deal

2003-2006 Service Manager (20 ftes)
ABN AMRO Transaction Banking
Responsible for service delivery of Operations and IT processes to the business
• Manage four departments in the cash management, trade & treasury area
- Service Level Management
- Operational Risk & Reporting
- Change Management
- New product testing and piloting
• Set up global change management process for new product releases including setting up full test management in a multi-vendor environment.
• Set up a workflow management-system for change & release management
• Crisis management to allow disaster recovery process of the global IT Hub
• Offshoring of new product testing and piloting team and implementing new operating model including set up of service management organisation
• Set up new operating model for functional maintenance department
• Manage set up of function house Transaction Banking operations NL
• Participate in the outsourcing programs to IBM, TCS and Accenture
• Three out of four teams were high performance teams. Succession planning was within the teams. After three years, my key people still keep contact with me.

09/’02-12/’02 Program manager reorganisation (4 ftes)
ABN AMRO Working Capital
Set up new operating model for three service management teams (70 ftes).
• The team consisted of the different involved line managers. This approach resulted in buy in for the new way of working

03/’02-09/’02 Sabatical leave

2001-2002 Management information & Activity Based Costing Manager (2-7 ftes)
ABN AMRO Working Capital
Set up a team that provides MI on efficiency KPI´s and ABC-cost prices
• Set up a global data warehouse for automated reporting
• Two previous attempts to deliver similar information had failed. My approach was to work close with the business people that would actually be using the information. This resulted in standardised reporting to the MT

1999-2001 Project manager
ABN AMRO GTS
Several project management roles a.o.
• Project manager centralisation investment banking backoffices (London)
• Project manager operational issue analysis (3 ftes)
• Member deal team for Shell Cash Management tender

1996-1999 Senior Management Consultant
Accenture
Several consultancy projects in primarily retail financial services
• Program office manager – Define the program office structure for SNS Group
• Business analyst – Participate in several tenders to new clients
• Teamleader backoffice crisis management for ABNAMRO Insurance
• Business analyst IT governance design for KLM
• Product designer for a new mortgage service offering for Royal
• Testmanager for the greenfield set up of an unit linked life insurer for Royal
• Programmer for the new mortgage backoffice system of Bouwfonds

1989-1993 Parttime cashier and financial advice employee
SNS bank



Education

Master of Science, Mathematics, University of Leiden, September 1990 - March 1995
Master of Business Econometrics, Free University Amsterdam, September 1993 - August 1996
ABNAMRO Leadership Program
Master Practitioner Neuro Linguistic Programming
Several management trainings


Skills

people management,project management, defining operating models, off shoring, outsourcing, change management, business process redesign and Service level and performance management, service management.My focus is broad on both Operations, IT as well as Finance


Languages

Dutch (fluently)
English (fluently)
German (moderately)
French (moderately)

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