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IT Manager

IT Manager

Work Experience

June 2000 to date Associate Director - IT
Howitt Consulting, Leicester
Set up IT consultancy arm for this Leicester based building industry management training and consultancy company complimentary to existing core businesses.
Sales to and delivery of business systems selection and implementation services.
Provision of "sanity checks" to clients with regard to existing client IT plans.
New and existing account development. Market research and analysis.
Stay abreast of emerging technologies and how our clients can exploit these.
Develop and present training material for Internet and e-business understanding.
Retained by Vesuvius-Premier to manage outsourcing contract and SLAs.
March 1998 to May 2000 IT Manager/IT Director/International IT Projects Manager
Premier Refractories International/Vesuvius-Premier, Alfreton and Chesterfield.
To provide Premier Refractories International with secure professional IT services to four manufacturing sites in the UK, two in Belgium and two in France with sales offices strategically placed in the UK, Belgium, France, Germany, Italy, Luxembourg and Singapore plus several joint ventures and other alliances. Including all LAN and WAN infrastructures. Promoted to IT Director April 1999. Following the acquisition of Premier by the Cookson group and merger with Vesuvius selected to be International IT Projects Manager.
With Premier Refractories International
Responsible for managing the AS/400 outsourcing service provider.
Built a small team of local IT support people and business analysts.
Project manager to ensure Y2K compliance for the core business systems, all PC hardware and software, Programmable Logic Controllers and everything that contains a processor. Concurrently upgrading to the latest software releases, replacing the central computer and changing year-end.
Selection of a pan-European ERP system.
Provision of LAN, WAN, remote access and telecom.
Development of IT strategy in conjunction with the business strategy, policies, procedures, standards and contingency planning.
With Vesuvius-Premier
Responsible for world-wide Lotus Notes applications and developments.
Implementation of International (non-USA) ERP system.
Continued responsibility for AS/400 legacy systems.


August 1995 to March 1998 Group IT Manager
Advance Tapes International, Leicester
Responsible for all aspects of IT and provide an internal consultancy service to sites in Leicester, France and Germany.
Modernised voice and data infrastructure.
Specification selection and implementation of a centralised pan-European ERP system with Financials and Fixed Assets.
Provide advice regarding technology led change, project direction and control


November 1992 to August 1995 Senior Project Manager/Consultant.
WEIR Systems Ltd. Solihull
Originally recruited as a Manufacturing and Financial Systems Consultant on a fixed term contract, was promoted to manage some of the region’s key accounts.
Account development, project management and consultancy primarily in steel processing, stockists and distribution.
Establish client systems needs, scope, specify requirements, develop and deliver.
Client software quality testing, build and release control using SCCS.
Involved in both pre and post sales activities.


June 1992 to November 1992 Self-employed Consultant.
A&A Associates, Leicester
Formed A&A Associates, consulting in MRP2 and IT training.


January 1988 to May 1992 Information Systems Manager/Director
British Manufacture and Research Co. Ltd. Grantham Lincs
Implementation of MRP2 system on IBM S/38 restructured as a single company system from the multiple copies of highly modified software in use. Contributed to reversing substantial losses into a modest trading profit. Chaired the working party introducing quality and logistics standards.



Education

Certified Diploma in Accounting and Finance
Member of the Institute of Operations Management
O.N.C. Applied Physics, G.C.E. 'A' and 'O' Levels


Skills

Extensive management experience including building, training and appraising teams.
Full lifecycle through business analysis, systems specification, selection, process re- engineering and implementation.
Project planning, project management, infrastructure and payback analysis.
Knowledge of the ERP, CRM and SCM markets and products.
Business continuity planning including computer/network disaster recovery.
Contract and SLA preparation and management against objective performance measures.
Strong presentation skills both verbal and written.


Re-negotiated outsourcing contracts and SLAs showing in excess of 50% saving.
Upgraded central hardware, implemented latest versions of software and modified legacy systems all to budget and schedule.
Developed a prototype for a unique e-business start-up company.
Developed specifications, Invitations to Tender (ITT) and project plans for CRM systems for major brand companies.


Other

I am a customer focused, experienced, results and business orientated Information Systems professional with extensive Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Supply Chain Management (SCM) and financial systems experience. Throughout my career I have proved my ability to build, lead and manage teams of various sizes and of mixed disciplines and to motivate those with no direct reporting accountabilities in the provision of high quality systems, delivered on time, to budget with the required return on investment. I have demonstrated flair, imagination and enthusiasm in the development of existing and new systems and opportunities. This has been supported by forming and maintaining good working relationships at all levels, on forming partnerships between business, in particular at Board level, and IT professionals and by agreeing challenging goals to take the companies forward. I have an excellent record of delivering projects, frequently multiple concurrent projects in heterogeneous environments, together with their rollout to end users. In addition I am experienced in the management of outsourcing services, developing Contracts and Service Level Agreements (SLAs), and the exploitation of technology to gain competitive advantage.

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