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Interim manager

Interim manager

Work Experience

PROFESSIONAL PROFILE:

“An experienced and dedicated General Manager with a proven track record of success within a variety of manufacturing, project engineering and customer service environments.”

“Excellent understanding of applying process improvement, supplier management, and product conformance techniques into a sophisticated and established major manufacturer.”

“Proven team leadership, motivation, and development skills, coupled with strong business, financial control and commercial acumen.”


CAREER REVIEW – HIGHLIGHTS:



MANAGING DIRECTOR
Flowtronex Europe Limited 2000 – Present:

* Full P&L and BS responsibility
* Manufacturer of Capital plant and provider of engineering projects for total process solutions
* Responsible for Sales outputs, margin control and, above and below line marketing
* Developed Sales into Mainland Europe via Distributors and Service Agents
* Responsible for operational management of Design, Proposals, Projects, Service and Installation
* Reports at Main board level and contributes to corporate policy
* Develops and implements business plans and strategies
* Ensures development of customer relationships and business retention
* Maintains standards of excellence within customer service functions
* Implementing and driving improvement projects




Key achievements include:

* Increased Sales by 10% on year end and 20% up on the same period last year
* Improved Gross Margin on Projects through focus on planning, standards and coaching
* Introduced key performance indicators to monitor and drive efficiencies
* Reduced contract overruns by 50%
* Implemented external consultants strategy E.g. Ernst Young
* Drove standardisation of product ranges
* Developed new procedures to track milestone planning in project cycle
* Implemented Major Supplier Agreements to reduce raw material cost by 15%
* Introduced Internal Sales procedures to improve customer service levels
* Negotiated framework agreements with major customers to include warranty
* Handled Company achieving ISO 9001:2000 accreditation



GENERAL MANAGER - NATIONAL ACCOUNTS
Horton Automatics Limited 2000-2000:

* Developed National Accounts strategies and procedures
* Negotiated national supplier agreements with major retailers
* Outsourced installation and servicing of OEM equipment


OPERATIONS DIRECTOR
New Haden Pumps Limited 1998-2000:

* Manufacturer and provider of projects for total pumping solutions
* Responsible for operational management of Design, Proposals, Projects, Service and Installation
* Leader of regional dispersed Sales Team
* Reports at board level and contributes to corporate policy
* Develops and implements business plans and strategies
* Ensures development of customer relationships and business retention
* Maintains standards of excellence within customer service functions
* Handles planning issues for installation and commissioning of mechanical & electrical plant
* Implementing and driving improvement projects to reduce costs and improve productivity
* Responsible for the procurement function


GENERAL MANAGER – SPARES AND SERVICE
USF (UK) 1995-1998:

* Major manufacturer of water treatment equipment
* Responsible for Sales Team and Customer Support
* Handles contracts to an installed value up to and including £18 million
* Responsible for the management of a multi-functional team
* Handles management issues on geographically dispersed operational sites
* Handles distribution issues for the supply of mechanical & electrical parts
* Successfully won three major accounts from competitors in the last six months


BUSINESS IMPROVEMENT MANAGER
ASSET ENGINEERING MANAGER
Severn Trent Water Plc 1991 to 1995:

* Senior management roles within the water industry
* Handled various business improvement projects
* Responsible for Capital project planning and engineering
* Responsible for Maintenance of Company Assets


ELECTRICAL & INSTRUMENT ENGINEER
National Power 1989 to 1991:

* Senior engineering roles within the power generation sector
* Handled electrical and C&I projects


ASSISTANT ELECTRICAL ENGINEER
ASSISTANT INSTRUMENT ENGINEER
ENGINEERING ASSISTANT
CEGB 1979 to 1989:

* Electrical engineering roles within the power generation sector
* Handled maintenance and project engineering issues
* Responsible for major instrumentation

ASSISTANT DESIGN & TEST ENGINEER
SENIOR TECHNICAL OFFICER
British Rail 1970 to 1979:

* Signal & Telecommunications engineering role
* Handled design issues
* Responsible for testing and commissioning activities


Education

* Graduate engineer (B Sc Hons 2.1 Eng – 1986) with Chartered status
* Various in-house and external training programmes
* Team leadership and motivation techniques
* Effective communication and presentation skills
* Quality management tools
* Computerised project planning systems
* Change management techniques
* Business process re-engineering skills


Skills

commercially and financially asute with full P&L responsibilty.
Hard and Soft skills allowing to operate at all levels within an organisation
Busines improvement, change management and quality system implementation experience and skills

Languages

English

Other

PERSONAL DETAILS:

DOB: 16 December 1953
STATUS: Married, one daughter
HEALTH: Excellent


ADDITIONAL INFORMATION:

* Full driving licence
* Played rugby internationally
* PC and IT skills (Oversaw network and system installation)
* Excellent references available upon request


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