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HR Consultant/Manager

HR Consultant/Manager

Work Experience

HR & Business Consulting (to date)

¨ Re-organisation and redundancy communications and management role assessment project. Key achievement: to identify successful management posts for a downsizing branch operation in a Financial Services company
¨ Review and re-organisation of a charitable Trust, restructuring operations and leadership development
¨ Assisting the introduction of a strategy consulting business from Australia to the UK through Accountancy channels
¨ Recruitment consulting, including design and management of a recruitment selection event for one of Volkswagon’s outsourced print companies

Ecclesiastical Insurance Group (April 1999 – July 2002)

A composite insurer primarily specialised in niche markets; undergoing significant internal cultural & organisational change

Business Consultancy Manager responsible for the introduction, planning and delivery of an internal business consultancy team, with a primary focus of business performance improvement. This involved process, systems and organisational development. Specific responsibilities and achievements include:

¨ The merging of 2 key business units, recruitment into and development of this new team
¨ Defining key areas of business performance improvement and selling and introducing this and the internal business consulting concept
¨ The introduction of a new rapid performance improvement technique – used in the Claims department to target a saving of £1.7mn

HR Consultant responsible for the planning and delivery of HR services to the business and successfully influencing a change in Corporate culture and organisation. Specific responsibilities and achievements include:

¨ The introduction of a new performance management (including 360 degree competency assessment) and job sizing system; with the design and delivery of associated management development
¨ The project management, design and implementation, in consultation with the MD and senior team, of a new market and performance driven reward strategy
¨ The design and implementation of new policies and procedures, notably including a competency based recruitment strategy
¨ The management of a team of HR professionals, delivering generalist HR services to 1,000 staff, including recruitment and selection, employee relations, compensation and benefits, organisational development, management coaching and training and union consultation

Eagle Star Insurance Company (1994 - 1999)

Subsidiary of British American Tobacco, merged with Zurich Financial Services.

Project Leader responsible for the design and implementation of a process for selecting managers into the new merged company structure, and the subsequent redundancies. Assisting also with an organisational development tool to bring about changes in the HR function.

HR Project Manager for the following projects:

¨ The implementation of a new computer system in the claims function, including redesign of the structure, culture and job roles to increase customer service and efficiencies
¨ Establishing an In-house Litigation Unit, including recruitment, salary and benefits design and staff handbook construction
¨ The design and implementation of an ‘Innovation Competition’ to capture the ideas of staff concerning specific business issues. Gained Board level and CEO ‘buy-in’

HR Consultant responsible for:

¨ Generalist HR support to Line Management and two key business areas
¨ The HR contribution in establishing an In-house Motor Accident Repair Centre
¨ Facilitation and training on workshops designed to prepare key staff in constructing bid propositions for potential joint venture partners to Eagle Star
¨ Designing and running Development Centres
¨ Modelling business processes, incorporating the impacts of new business initiatives, to determine optimum staffing and organisational design efficiencies

HR Assistant responsible for:

¨ Conducting reward and benefits market research and analysis for the annual payround and for individual and departmental salary reviews

Hope Now International Ministries (1991 - 1993)

Hope Now is a charity that works alongside mainstream churches in the UK and abroad.

Assistant to the Director, responsibilities:

¨ Marketing and Public Relations
¨ Mobilising a short-term team of 300 people
¨ Oversight of a team of trainees
¨ Communication, teaching and coaching
¨ Research and administration


Mathematics & Theoretical Physics BSc. (2.1) Degree - Exeter University
4 A'Levels and 12 O'Levels


Performance Management
Compensation & Benefits
Leadership Development & Training/Team Building
Project/Change Management
General HR Management




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