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Interim Manager - Supply Chain Management

Interim Manager - Supply Chain Management

Work Experience

Currently an independent Interim Manager/Consultant and previously a Senior Manager within a large multi-national company with extensive experience of Inventory Management, Project Management, Strategic, Development and Implementation Planning for UK and pan European Logistics Operations and Supply-Chain Management in equipment service spare parts supply.
Proven performance record of initiating and implementing strategic plans and improvement programs as part of a European strategic development team. Strong people management skills enabling “change” in a complex, fast moving environment.
With many years as a senior manager in a Customer Service environment, my inter-personal skills provide a valuable ability to effectively communicate within the Company and with supplier and customer personnel at all levels.

Interim Manager – CCSA Ltd. July 2000 – Date
CCSA Ltd formed to accommodate the requirements for Interim Management opportunities.

September 2001 to November 2001
Interim Project Manager for consumer products company to develop and publish quality procedures for all Logistics functions in conjunction with newly integrated 3rd Party Logistics provider and progress issues arising from this integration.
August 2000 to September 2001
Interim International Service Parts Manager for a multinational manufacturing company in the groundscare industry with a brief to turnaround a non-responsive customer service function and improve parts availability to customers.
Re-structured the existing organisation to apply focus and direction to three key areas; Customer Services, Inventory Control and Warehouse Operations.
Created a customer care environment that was acclaimed by customers as 1st class and implemented a ‘call-centre’ telephone system.
Raised parts availability from 83% to 93% during the twelve month management period while maintaining economical inventory and costs.



Education

HNC - Mechanical Engineering

Skills

Inventory management
Strategic Planning
Customer Service
Logistics Management
Supply Chain management

Other

Member of the Institute of Logistics and Transport

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