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Senior project manager

Senior project manager

Work Experience

01/03 until now:
consultant/project manager
Adviesgroep
Director/owner of a small consultancy firm that aims at improving the effectiveness in companies.

Projects for Adviesgroep:
- Implementation manager for pan-European distribitor website for Mitsubishi Motors Europe (April 2008 – now)

Activities in this role:
• Project management
• Implementation in over 30 countries
• Workshops and training, documentation
• Setup service organisation (service desk, SLA)

- Program manager at LUKKIEN for Marcom X-Change, a Digital Asset Management system that was developed for Philips and is now used by several large globally operating companies (June 2003 – present)

Activities in this role:
• Project management
• Consultancy
• Software development manager
• Service manager
• Responsible for testing, training and documentation
• Responsible for the selection and implementation of a content management system that is integrated into Marcom X-Change
• Project management for the Philips Williams Formula 1 website, including development of a localization application and a liaison role with international stakeholders for content creation and localization

- Facilitator team trainings and workshops (several occasions Jan. 2003)
- Coaching senior and junior project managers at Staalbankiers (Jan. – April 2003)
- Facilitating workshops and writing functional specifications for a global Intranet application at Akzo (Jan. – April 2003)

Activities as director of Adviesgroep:
- Co-writer of business plan.
- Marketing and sales of products and services.
- Developing and selling a program for a team training.
- Developing marketing materials for the Rosabeth Moss Kanter Toolkit for Leadership and Change and facilitating workshops for this product. Managed a pilot project at Staalbankiers.


12/99 until 12/02:
consultant/project manager
Company at Work
Responsible for selling and managing projects

- Assisting the startup and supporting the project organization for the e-business project @Miles (Airmiles, 2000)
- Project manager design, develop and implement a Lotus Notes based Decision Support System (Eureko, 2000)
- Information manager, responsible for daily operations of the infrastructure, user, management and third part relations, project management and innovation. Writing a business case, selecting a supplier and managing a migration project Windows NT to Windows 2000.
- Project manager for designing and implementing a Lotus Domino based infrastructure. Selected a Swiss company for the implementation in Zurich. (EurAPCo, Zurich, 2001)
- Project manager design, develop and implement an online Who is Who application (EurAPCo, Zurich, 2001)
- As project manager/consultant facilitating workshops to define the functional demands for an application to improve the processes of a venture capitalist company. Designing and implementing both the infrastructure and the application. (Residex, 2001-2002)
- Project manager and product manager for designing, developing and marketing a Lotus Domino based CRM-application, BRICKS. (internal project, 2001-2002) Demonstrating, selling and implementing this application at several clients.

04/92 until 11/99:
project manager implementations
Pica Bibliotheekautomatisering
Responsible for the implementation and management of local library applications at several Dutch and German university
libraries

- Designing and implementing processes and procedures for implementation and management of application and infrastructure
- Professionalize the department (incident management, configuration management, change management)
- Manage implementation projects, starting with designing the infrastructure. Managing suppliers, local administrators and project team members.
- Managing system managers, network managers, database managers and a Helpdesk
- Designing and selling Service Level Agreements
- Creating an taking part in several user groups

07/90 until 03/92:
manager customer support
Maatschappij voor Informaticadiensten
Responsible for the creation and management of a Customer
Support department in a computer centre.

- Creating a Helpdesk
- Managing operators, network managers and Helpdesk
- Designing and implementing ITIL procedures
- Quality manager
- Account management


06/88 until 06/90:
project coordinator
VNU Nieuwe Media
Coordination of several ‘new media’ projects

- Project management for on on-line hardware catalogue (VNU Computer Data)
- Production manager for several encyclopedias


07/77 until 05/88:
Uitgeverij Het Spectrum
Started as manuscript corrector and user of editorial management system. Ended up as macro developer and production manager.

- Corrector
- Design data models for editorial management system
- Develop macros for page layout system
- Production manager for several encyclopedias


Education

1969-1976: Gymnasium Alpha
1988-1989: Program development Cobol, Volmac
1989-1990: Middle Management, ISW
1990-1991: Management, ISW
1999: Helping Clients Succeed, Franklin Covey
2000: Franklin Covey Project Management
2003: PRINCE2 foundation
2004: ITIL foundation


Languages

Dutch - excellent reading and speaking skills
English - good reading and speaking skills
German - reading and speaking skills
French - reading and speaking skills


Other

People whom I have worked with tell me my best quality is my ability to listen, react in a calm and tactful way and then start working in a team to create a solution that exactly meets the clients’ needs. I can analyze situations, work in a structured way and I am flexible enough to adapt to situations without giving up my own integrity.

With a long experience as user, supplier and enabler in various ICT disciplines I have specialized in project management. Managing project members as well as motivating them and being a partner for management, I like to be involved in a project from the creation of the business case until the successful implementation and evaluation. I like to make sure that the solution that is offered exactly meets the clients’ needs. Not just the result but also the way this result was created is very important to me.

In the company that I have started with four colleagues, Adviesgroep, I am the one that makes sure that we carry out what we have invented. I am often called the conscience of the company.

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