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General Manager, Manager Operations, Change Manager

Work Experience

April 2014 - present
Owner

Current projects:
- Coaching & development manager to General
Manager
- developing 75 appartments in Enkhuizen

March 2014 - April 2014
Interim Manager Operations - **** Hotel Die Port van Cleve Amsterdam/ Aeon Plaza Hotels

June 2013 - September 2013
Interim Manager Customer Service - Multicycle Ulft
Responsible for Sales & Marketing, Customer Service

2012 - 2013
General Manager Bilderberg Hotel ’t Speulderbos in Garderen

2009 – 2012
General Manager - Apollo Hotel de Beyaerd in Hulshorst

2007 – 2009
General Manager - Landal Heideheuvel Beekbergen

2005 – 2007
General Manager- Hotel Restaurant Conference & Event Center ‘De Giraf’ in Emmen (privately owned)

2002 – 2005
Rooms Division Manager – Mercure Hotel Arnhem

2001- 2002
Human Resources Coordinator/ Duty Manager – Sheraton Amsterdam Airport Hotel & Conference Centre

2000 - 2001
Guest Relations Manager/ Duty Manager -
Hilton Beijing

Education

1989 - 1996
Pre University School RSG ‘Magister Alvinus’, Sneek
Exam subjects: Dutch, English, French, Math A,
Economics I, Economics II and Geography

1996 – 2001
Hotel Management School Leeuwarden
(Stenden University Leeuwarden)
Bachelors degree Hotel Management

September 1998 - January 1999
Exchange Program at the University of Wales Institute
Cardiff

July 2000 Train the Trainer course, Hilton Beijing
October 2002 Yield Management, Accor hotels
May 2003 KPMG Self Assessment Training Program, Accor hotels
2007 -2009 United Talent, Management Development Program
2010 - 2012 Management Development Program Apollo Hotels & Resorts
2011 Central Q, Commercial Communication

Skills

Financial Management
Personnel Management
Service Boost expert
Project management
Strong Food & Beverage management background Strong Rooms Division & Revenue management background
Strong Training & Coaching background
Entrepreneurial
Profit and growth strategies
Multioutlet operations
Safety/Sanitation/Quality Controls
Change management

Languages

Languages: fluent in written and verbal english
french and german basic conversation

mother tonge: dutch

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