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IT Manager/Director/CIO/CTO

IT Manager/Director/CIO/CTO

Work Experience

Employment history

Jan-2012 - present : iBOOD.com, ICT & Marketing Director
In addition to the ICT responsibilities added responsibility for
performance-, database-, contentmanagement & -marketing, (email) campaign management, community- & social media management.

Jun-2011 - present : iBOOD.com, ICT Director
iBOOD.com is the first and largest daily deals eCommerce platform in Europe, with the largest community. Responsibilities & achievements
Enabling iBOOD’s go-to market & rapid expansion strategy
Technological and overall organizational development leadership
Implementing a company wide AGILE web development process
Driving design & implementation of a cost-effective, secure and reliable ERP backend for the ecommerce platform.
Driving the design & development of a horizontally scalable, high-available web platform and content management system, optimized for high-performance and flash crowds, based on the latest web-technology.
Driving design & development of a state-of-the-art mobile website, integrating mobile payment providers, optimized for iOS and Android browsers.
Managing outsourced, non-core business, IT services.

Feb-2011 - Jun-2011 : TomTom International, Program Manager IT Risk Management
responsible for developing a program to set up IT Risk Management for
the TomTom group, specifically regarding the strategically important Services Division, working together and reporting to the board of directors.

Oct-2010 - Feb-2011 : TomTom International, Quality Assurance (Program) Manager
responsible managing a program to set up a Quality Assurance
organisation and structure, structuraly improving the quality of
TomTom’s software development processes.
Managing a team of 30 QA engineers, test managers and developers in the Netherlands, Poland as well as India. Keywords: managing offshore test- & development teams, AGILE/TDD, unit testing, continuous integration, automated testing, loadtesting.

Sep-2009- Oct-2010 : TomTom International, Head of Service & Application Engineering
In TomTom's Services & Delivery Business unit, responsible for a team of 35 highly skilled IT professionals, internal employees & contractors, as well as a team (+/-10) of offshore engineers (India).
Responsibilities & achievements:
Services infrastructure engineering & project management
Enabling content management for online services & shop (maps, products, etc.)
Driving the infrastructure, database and middleware technology & architecture roadmap
professionalizing TomTom customer facing services landscape and organization
transition of development projects and releases into service operations
engineering support for development teams, using AGILE development methodologies
Datacenter management
3rd line service & application support

Sep-2007 – Sep-2009 : TomTom International, Manager Infrastructure Services
Responsibilities & achievements:
Building a team of 45 internal and contractors from scratch.
Operational, technical and strategical responsible for TomTom's internal IT as well as customer facing services infrastructure.
Defining and inplementing TomTom's datacenter strategy
Introducing and integrating advanced, high-performance, high-availability, scalable technology (incl. virtualization, loadbalanced clusters, SAN/NAS, etc.) & tools to support hyper-growing services.
Defining and implementing TomTom service landscape technology, based on a supported open source technology stack
Implementing 2 inhouse managed datacenters, migrating away from a managed services provider
Expanding TomTom's customer facing services infrastructure from 10+ servers to over 600 physical servers

Jul-2006 – Sep-2007 : TomTom International, Manager IT Strategy & Infra Projects
Responsibilities & achievements: Team building & structuring, Steering Infrastructure projects (implementation of new datacenter strategy, defining IT strategy & organization, infrastructure roadmap, technology buildup for (hyper-growing) customer facing services & applications such as TomTom Website & -shop, Home, HDTraffic, TomTom Live, Location Based Services Platform, etc., services engineering, architecture & security.

2001 – 2006 : KLM Information Services, ICT Project Manager
Responsibilities & achievements: International IP/VPN network rollout, implementation of: A KLM E&M wide Enterprise Content Management solution CM (including workflows for engineering aircraft manuals and changing the way 2500 mechanics worked), Business Process Management tools, SAP infrastructure, advanced planning tools, WIFI infrastructure for Engineering & Maintenance, various web development projects.

1999 – 2001 : KLM Engineering & Maintenance, Business Analyst
Responsibilities & achievements: analyze & improve aircraft maintenance processes, implementation of quality management & planning tools

1997 – 1999 : Stork / Fokker Aerostructures, Business Analyst / Project lead
Responsibilities & achievements: redesign of production flow, implement new factory lay-out of the sub-assembly manufacturing plant in Papendrecht.

Education

1990 – 1997: Aeronautical Engineering (Luchtvaart- & Ruimtevaarttechniek), TU Delft, Production Technology & Organization Faculty, graduated (MSc/ir.)
1984 – 1990: Gymnasium B, Stedelijk Gymnasium, Haarlem

2001: PRINCE2 foundation certified
2003: Six Sigma Green Belt
2008: Krauthammer leadership training
2009: ITILv3 foundation certified
2011: SCRUM certified

Skills

Analytical, Organizational sensitivity, strategic thinker. zooming in- & out, allround IT leader, coaching & facilitating, building bridges between business and IT, translate business strategy into IT organisation, processes and solutions. Managing change and transition in dynamic, rapidly evolving environments.

Languages

Nederlands, English, German

Other

I have a strong technical / engineering background and 15 years of IT management experience. It is my ambition to enable and drive the growth of an online business from an overall IT leadership position. I am an experienced, allround IT director, able to build the bridge between IT and business, translating business strategy into IT solutions and enabling that strategy by defining and implementing fit-for purpose IT systems, organization and processes.

I have proven track-record, successfully leading every major IT management discipline in dynamic, international environments, ranging from Strategy definition, Architecture management & Roadmap planning, Outsourcing, Security, Project management, Infrastructure (incl. Cloud, SAAS, PAAS, etc), to Software package implementation (incl. ERP, ECM/CMS and CRM systems), Software Development, QA & Test management and all the way to Operations.

I am certified PRINCE2, ITILv3 and SCRUM. My experience ranges from building high performance online services and ecommerce platforms from scratch to implementing ERP software and effectuating major transitions, organisational and/or cultural changes.

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