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(interim) IT-Operations Manager & Project Manager

(interim) IT-Operations Manager & Project Manager

Work Experience

Time period: 10/06 – 01/07; Content:
Customer: Automotive Industry. Setup of a reference solution implementation of SAP WebAS 7.0 on three different System Platforms (HP-UX, AIX, Linux). A copy of the production system had to be upgraded from SAP WebAS 6.40 to 7.0. The implementation should make create a guideline of how to upgrad all production systems of the customer.
Role: Project Manager; Technical Documentation

Time period: 07/06 – 11/06; Content:
Customer: Automotive Industry. Migration of a Software Packaging Factory from an old provider to a new provider. The services is designed and had to be implemented as “Managed Service”.
Role: Project Manager

Time period: 07/06 – 08/06; Content:
Customer: Automotive Industry. Definition and implementation of a Service Concept for Support and Maintenance of Multifunctional Printer Devices in locations of a German Automobile producer in UK.
Role: Service Implementation Engineer

Time period: 05/06 – 08/06; Content:
Customer: Automotive Industry. Setup of a Support Center at several location in Germany and UK. Defining processes for spare parts supply and repair of IT-Devices based on SLA-Agreement with the customer.
Roles: Member of the Team

Time period: 12/05 – 04/06; Content:
Customer: BenQ Mobile; Production of Mobile Phone Devices. After the carve out of Siemens Mobile Division to BenQ Mobile a complete new IT-Infrastructure had to be setup. I had to setup concepts for the IT-Infrastructure in various areas together with specialists. In addition to this I was asked to support the Project Manager with a setup of the project, defining targets per area, agree deliverables and tasks.
Definition of concepts in the area of WAN; Resource Administration; IT-Org. Structure (according to ITIL). In addi-tion I was assigned Project Manager for the migration of an European network to MPLS with worldwide connec-tions.
Roles: Senior IT-Strategy Consultant; Project Management

Time periode: 09/05 – 10/05; Content:
Customer: XSYS Print Solutions Group; worldwide 8000 Empl.; 2.1 Bill €; producing Inks for the Printing Industry. My Tasks: Create a concept for Restructuring the IT-Organization in terms of Processes, Roles and Resources; First Steps to implement the concept.
Service-Catalogue; SLA’ s; List up all Services to be able to define „Service Availability“; Documentation und test of IT-Service Continuitiy; All processes of „Service Support“ with all related role descriptions.
Roles: Senior IT-Business Consultant; Senior Project Manager

Time periode: 09/04 – 08/05; Content:
(interim) IT-Operations Manager with a Subsidiary of BASF AG. Tasks: Ensure IT-Operations; Setup of a European-CC to define an IT-Roadmap with its scope Europe; set Focus for the IT-Operations Unit; prepare Outtasking of IT-Operations tasks, Project Management for the Separation of BASF AG (necessary due to a carve out); Support the setup of a Project Office to manage a Merger; Strategy Consultancy to define the new IT-Strategy, valid for the new Company worldwide; Setup of all Projects to roll-out the new Strategy.
Roles: Consultant IT-Strategy; Senior Project Manager; (interim) Manager IT-Operations

Time periode: 09/01 – 02/02; Content:
Customer: Hutchison 3G Austria GmbH; global UMTS Service Provider. My Tasks: For the new foundet company all Processes had to be defined, documented and implemented into IT-Applications. By workshops the processes have been designed and documented. Beside this I had to setup and manage the Project Office, organize workshops and help users to work with the process documentation tool called “CONTROL”.
Based on my experience, the Head of Programme Management asked me to setup and run a Multi Project Portolio Management, what I was able to do successfully. This helped the management to keep track on all running projects.
Roles: Programme Management Support; Project Office Manager; Project Manager


Education

DV-Kaufmann

Skills

IT-Business Consulting
Project Management
(interim) IT-Operations Management
(interim) CIO
certified ITIL-Consultant

Languages

English

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