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interim manager & independent consultant

interim manager & independent consultant

Work Experience

2004 – 2008 bv
Start-up providing personalized baby linen products to consumers and business clients - customers design their own products
2004 - 2008 Founder / entrepreneur
Responsible for set up and management of innovative start up
• Created and executed the idea, which included the design of a collection of practical baby products and the set-up of an internet shop (with on-line design module), a production facility and a business service
• Marketed and promoted through internet marketing, fairs, publicity and advertising
• Managed and executed on demand production of personalized baby linen items
• Realized strong revenue growth over the years – however revenue remained behind (ambitious) goals
• Nominated for Marie Claire starters award in 2004
• Closed and dismantled business as it remained too small compared to level of ambition


2000 - 2003 O2 (Telfort)
4th position in the Dutch mobile market – part of European Mobile Operator (2001-2003)
2002 - 2003 Director Business Products
Responsible for in-life management and development of business & wholesale portfolio – turnover of approximately 100M Euro
• Realized innovative business & wholesale portfolio for voice and data products incl. O2 xda, Ondernemers abonnement, Premium SMS, LBS
• Enabled revenue growth of >100% in business & wholesale products in 02/03 fiscal year
• Established portfolio management and reporting links between local and global organization
2001 - 2002 Director Wireless Data
Responsible for marketing and product management of (GPRS) data products – specific focus on business market
• Developed data strategy focused on obtaining market leadership in new (GPRS) data services
• Delivered leading Dutch data portfolio for business market including access services, BlackBerry, and partnered solutions for specific segments
• Build data leadership reputation for O2/Telfort in Dutch market through PR, speeches, exhibition presence etc.
• Started data sales and partnerships
2000 – 2001 Manager Product / Business development
Managed team of product managers responsible for development of new mobile services
• Brought portfolio on par with competition (from being last to market with innovations)
• Established product development processes
• Built teams of product managers



1997 - 1999 Booz•Allen & Hamilton (Netherlands / other European Countries)
One of the world’s leading strategy consultancy firms, with a practice structure that allows employees to focus on a set of industries or a functional area
1997 - 1999 Associate / Senior Associate in Communications, Media and Technology practice
Participated in and managed projects in telecommunication, electronics and IT industries, which mainly dealt with marketing and sales related issues
• Lead the assessment of a global electronic components manufacturers’ marketing capabilities and helped develop and implement a marketing improvement program
• Analyzed market trends, distribution economics and channel service requirements which formed the basis for a new distribution strategy for a European cellular network operator
• Supported the new strategy development of a European PBX manufacturer by analyzing future European PBX markets, taking into account new technological developments
• Analyzed the structure and development of the IT services sector in the Netherlands to help the government understand the impact on the Dutch economy

1991 - 1995 KPN Telecom (Netherlands)
The incumbent telecommunication operator in the Netherlands
1994 - 1995 Manager Operations & Information Special Rate Services
Responsible for installation and administration of special rate services in the Netherlands (yearly turnover 100 mln Euro) and the provision of adequate management information.
• Increased productivity in Operations group by 40%
• Started the restructuring of the operations group from a functional to a client based organization
• Changed the output of a large innovation project by identifying customer eeds and convincing the project team to take them into account
• Proposed significant changes in marketing’s view on special rate services, leading to a new view on the core services delivered to customers and the development of a totally new marketing plan
1992 - 1994 Manager Regional Consumer Market
Responsible for sales, installation and administration of telecommunication services and equipment for a regional consumer market. Yearly turnover of appr.35 mln Euro
• Established new unit of 50 people in a large reorganization. Met a lot of skepticism at first due to age and lack of managerial experience, but managed to gain respect from peers, subordinates and management
• Increased equipment sales by 25% over 2 years (well above national average)
• Managed change by involving employees in designing improvement actions, measuring performance and communicating results weekly
1991 - 1992 Deputy Marketing Manager
Worked in a regional marketing department, responsible for coordinating regional programs and national guidelines.
• Developed new marketing and sales approach based on relationship marketing for largest regional business customers
• Set up and conducted a customer satisfaction survey among large customers

1989 Parc Des Expositions Paris-Nord Villepinte (France)
Internship at one of the leading exhibition centers for trade fairs in Paris
• Investigated the marketing and communication strategy of this center


Education

1996 Master of Business Administration, IMD, Lausanne, Switzerland
1990 - 1991 Art History, University of Amsterdam, The Netherlands
1987 - 1990 Bachelor of Business Administration, Nijenrode University, The Netherlands
1981 - 1987 VWO, Stedelijk Gymnasium, Den Bosch, The Netherlands


Skills

* strong analytical skills
* strong interpersonal & communication skills
* independent thinker & decision maker
* enterpreneurial skills

Languages

Dutch Mother tongue
English Fluent
French: Basic knowledge
German: Basic knowledge


Other

Other activities
2007 – 2008 Treasurer of Stichting Kinderopvang Abcoude, Abcoude
2004 – Member of Bestuur Stichting Bedrijvencentrum voor Vrouwen, Amsterdam
2002 – 2004 Member / chairman of Oudercommissie Kinderdagverblijf Europakids, Amsterdam
1992 – 1994 Treasurer of Jongeren Commerciële Club, Groningen


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