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Program manager

Program manager

Work Experience

JUL’ 01 – Current IDESTA GroupGroup Project DirectorPer December 1st as Project Director responsible for the deployment of IDESTA mobile solutions at our customers. This involved the day to day management of customer focuss teams consisting of development, operations and support staff. Reporting to the Operations and Development Director.From July untill December as General Manager for IDESTA BLX responsible for:· Overall management of the Idesta Benelux organization (Sales, Operations, Support and administration)· Transforming the old dutch HiSpex company into a Idesta company· Recruitement of a regional managerfor the Benelux to take over my position.(Leaving because the company is under administration)OCT’ 99 – JUN’01 Broadbase Software InternationalDirector Professional Services & Outsourcing EMEAResponsible for building up the Professional Services organization for Broadbase Software International. (Appr. 20 employees assigned to support the mentioned tasks)Main tasks:· Build and manage a small but highly skilled Professional Services group in EMEA to support Implementation Partners deploying Broadbase Products;· Implement a partner base to outsource services, training, and support;· Large account management (from a service perspective) (Xerox, Telia, KPNQwest, HP,…)· Manage partner relationships.· Overall project management· Support (pre-)sales during the sales cycle (Left the company when there was decided not to continue their operation in EMEA)MAY ‘96 – SEP ’99 CMG Trade Transport & Industry Associate DirectorAssociate Director managing a team of 25 consultants of the business unit Management Consultancy Industry. As Account Manager responsible for expanding CMG business towards other GE divisions (e.g. Medical, Structured Products, GE Silicones). As per October 1st 1998 transferred to the business unit North West Industry of CMG to take over the overall account management for the Dutch Royal Airlines (yearly turn-over 25M+), as well as the business consulting team of this CMG company (20 consultants). As of March 1999 responsible for new business development for CMG North West Industry as well as positioning CMG as the E-Commerce solution partner in The Netherlands.Main tasks:· KLM Account management;· People management;· Overall project management;· Account management for GE, KLM, and AHOLD· Developing E-commerce for CMG· Acting managing director of the business unit North West Industry;· Managing a team of 20 management consultants specialized in E-Commerce, Supply Chain Management, and Third Party Logistics.Client: General Electric Plastics Europe. As managing consultant responsible for all day to day activities of CMG consultants at the customer sites (Yearly turn-over 14M+)Main tasks:· Management consultancy;· Advising CMG management on account issues;· Resource management for new projects;· People management for on-site CMG Consultants.Client: General Electric Plastics Europe. Consultancy regarding the implementation of various standard packages and tailor made systems (GEMMS production management, Oracle Financials, Oracle Human Resources, EMPAC, Oracle based data warehouses) at their European headquarters and their production plants in Europe.Main tasks:· Introduction of a deployment methodology for the implementation and international roll-out of standard packages in a pan-European organization;· Constancy to the GE IT management team for Europe.JAN ‘95 – APR ‘96 European Deployment Center NCRProgram ManagerLocated in France at the European Deployment Center of NCR. The main responsibility was to manage the deployment of standard packages and related re-designed business processes at the manufacturing, sales, and distributions organizations of NCR in Europe, Middle East, and Africa. (Left the company and returned to The Netherlands due to the medical situation of my disabled son.)Main tasks:· As project manager responsible for providing deployment skills to enable European, Middle East, and African countries and organizations to deploy common applications and processes as identified by corporate global business re-engineering program;· Support NCR IT-management to plan, co-ordinate, and schedule country, regional, and supplier resources for above mentioned projects;· Management of the local country deployment teams on behalf of country management;· Co-ordination with other business partners to ensure localization’s and integration activities were planned and executed according to the global business process re-engineering program.SEP ’91 – DEC ’95 Nissan Motor Parts Center Europe Team leader logistic Information SystemsAs Team Leader Logistic Information Systems responsible for managing the development, deployment, and support of Inventory control, Order entry, Warehousing, and Distribution systems to enable the organization, it’s distributors, and it’s partners in the supply chain to deploy new business solutions.Tasks concerned:· Management of the Logistic Information Systems team (11 permanent associates)· Preparation of overall project plans in relation to the organizations mid-term business plans· Control of all defined project targets (i.e. Completion dates, expenditure, resource allocation)As Senior Supervisor Information Systems responsible for the project management of several IT related projects.Main tasks:· Responsible for the maintenance of Inventory control and Purchasing systems for the main distribution facility in Europe.· Re-engineering of the main warehousing systems to reduce lead-times for receiving, warehouse operations, and shipping.AUG ’90 – AUG ‘91 Audit Informatica B.V. ConsultantAs consultant working for a small IT-Service provider in The Netherlands. Had to leave due to the financial situation of the company. The company went broke after a short while.Main tasks:· The preparation and execution of Function Point Analysis courses;· Audits on functional designs for an insurance company to validate the completeness and quality of he designs.JUN ‘87 – JUL ’90 Apple Computer EuropeBusiness Support Analyst IS&TAs business support analyst responsible for supporting the Sales & Marketing, the Finance, and the Distribution departments of Apple Computer with their IT requirements.Main tasks:· General system support and the validation and scheduling of requested system changes;· The implementation of an EDI based interface with related forwarders.

Education

HEAO-BI
Several business courses
CMG management Development program

Skills

IT-management
People management
(Large) account management)
Program & Project management

Languages

Dutch
English

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