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General Manager

Work Experience

DSIM Ltd, Glasgow (Interim Management Company)
INTERIM MANAGER – Business Transformation January 2012 - Present

Incorporated an Interim Management Company and currently working with a Client in the FMCG Food market to identify, implement and manage change in Production, Warehouse, Distribution, Customer Service, Sales, Purchase Ledger environment and Transport Management.

Key Achievements

•Identifying Operational Improvements
•Introduction and Management of Standard Operating Procedures
•Creation of Resource Planning tools resulting in improved utilization of Resources
•Implementing Transport Management improvements to manning, routing and costs.

OPERATIONS & PLANNING DIRECTOR July 2008 - July 2011

Strategic position with responsibility for ensuring that the Company was effectively utilising all the resources at its disposal. This included the research and implementation of solutions using current Best Practice across the Logistics Industry to improve productivity, cost effectiveness and levels of throughput.

Key Responsibilities of Role

Annual Freight and Packaging Budget of £4.5m
£200m of Inventory across multi sites
Divisional Forecast on monthly volumes and throughputs
Managing outsourced Distribution and Returns Logistic solutions

Key Achievements

Led the accreditation of ISO 9001:2008 and ISO 14001:2004 in Glasgow and Swindon sites
Reduced Annual Freight cost by £800K by benchmarking, introduction of KPI / SLAs with Carriers and implementing process improvements across all activities. This covered all aspects of UK and International Freight
Produced the Business Plan and implemented the concept of a Southern Hub facility in the UK. This resulted in a reduction in stock availability lead times by 20% and cost reductions of £200k p.a. Introduced and implemented concept of Advanced Shipping Notification to the business
Purchased and project managed the introduction of a new packaging concept in the UK that led to the projected reduction in headcount of 50% in the packaging area of the Distribution function.
Successfully retained and maintained ISO accreditation for ISO Quality management and Environmental Management across the site

GENERAL MANAGER - Distribution Operations
Was responsible for the 24/7 management of a facility of 70,000m, 60,000 pallet locations and 60 million units of stock.

Key Responsibilities of Role
Operational Budget of £3.5m
Managed 5 Shift Managers who were responsible for the day to day management of throughput and quality
Supervised a Workforce of 250 unionised employees and 100 Agency Staff at peak

Key Achievements

Remodelled processes which resulted in a reduction in the working week from 7 to 5 resulting in reduction in Operational Costs of £350k p.a.
Project led the implementation of Voice Pick though the Replenishment, Pallet / Case Pick and Forward Picking activities resulting in increased productivity of 10% on pick, reduced error levels by 50% resulting in further increased productivity downstream.
Improved space utilisation through introduction of alternative solutions which increased opportunities to maximise growth by expanding 3rd Party Client base

DISTRIBUTION OPERATIONS MANAGER
Was responsible for management of the Distribution facility of 30,000m2 and 25,000 pallet locations.

Developed Start Up in new 40,000m2 Distribution Warehouse including the provision of new WMS, Sortation and ASR systems and solutions
Successfully managed the integration of 12 Publishing Clients into the facility resulting in an increase of £8m in 3PL contracts
Through negotiation and natural wastage reduced the operational workforce by 50%
Increased productivity by 200% over the 7 years and reduced error rates by 50% by introducing comprehensive barcode scanning into the Operation

Education

Leadership for Growth - 2009
Henley School of Management - 2005

Basic High School

Skills

Managing all aspects of Supply Chain across 3 semi-automated sites within the UK

3PL Contract Management, responsible for day to day management of all aspects of supply

Managing Resource Planning and Distribution to B2B Retail Operations and B2C E-Commerce Customers.

Introduction and management of SLA’s and KPI’s to maximise Service and limit costs

People management in large, unionised environment

Project leadership within a FMCG distribution environment.

Change Management projects across the Supply Chain

Negotiating multi-modal transport on a UK and Global basis

Languages

English

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