Flex Manager

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Interim manager

Interim manager

Work Experience

2002 to 2003:
* Responsible for delivering consultation services to a range of business clients
* Appointed to deliver advice & guidance on technology & business development
* Specialising in assisting with business start-ups and small business growth
* Acted as interim MD for a research company overseeing major developments
* Managed product development & implementation of technology infrastructure
* Provided recommendations & direction for marketing, sales & business structure
* Developed and maintained strong working relationships with clients and staff

1999 to 2002:
* Responsible for all aspects of commercial & operational development & control
* Appointed to utilise knowledge of e-Business solutions to further develop business
* Managed the transition from start-up to a profitable and effective business unit
* New processes led to an increased average project size from £30k to £250k
* Controlled PR and marketing initiatives to increase the company profile in the UK
* Led recruitment activities to increase the team from 15 to 60+ staff within 6 months
* Co-ordinated staffing and contractor levels to an all time high of over 100 staff
* Promoted high levels of staff morale through a strong policy for staff development
* Leadership, motivation & development of the cross functional management team
* Played a key role in day to day operations whilst monitoring overall business direction
* Implemented new processes and procedures to ensure delivery of best practice
* Successfully changed the business from loss making to profitable within 3 months
* Significantly increased revenue from £150k per month to £700k in the first 6 months
* Oversaw 2nd year revenue returns of £6m an increase of £4.2m on the previous year
* Significant member of the international board helping to redefine overall strategy
* Delivered advice & recommendation on overall marketing, sales & operation strategy
* Advised on redefinition of the relationship between head-office & country operations
* Recommendations led to the re-organisation of the company to increase efficiency
1998 to 1999:
* Responsible for management and development of e-commerce activities & functions
* Appointed to increase profitability & efficiency through the use of e-business solutions
* Led the design and sales activities for the company's new e-commerce initiatives
* Managed sale of technology & e-commerce strategy projects to board level clients
* Developed strong working relationships with many major clients across Europe
* Controlled scenario planning projects leading to clients developing new strategic plans
* Designed, presented and ran conferences & workshops on scenario-based strategy

1995 to 1998:
SENIOR CONSULTANT: Andersen Consulting (now Accenture)
* Responsible for delivering consultancy in various business areas to key clients
* Appointed to develop business knowledge across a variety of market sectors
* Managed & monitored new project sales processes for many board level projects
* Led the design and production of proposals to secure sales of major projects
* Carried out full analysis on customers profitability to assist strategy development
* Reviewed the advantages of world-class best practice in B2B marketing initiatives
* Developed strategies for clients in significantly improve their customer service

* Business Manager - Royal Dutch Shell Group of Companies
* Economist - Royal Dutch Shell Group of Companies


* Currently studying MSc Corporate Governance & Business Ethics
* Postgraduate Diploma in e-Commerce (technology and Economics)
* MA Area Studies
* BA Economics
* Various in-house & external training programmes
* Effective communication & presentation skills
* Team leadership & motivation techniques


Highly computer literate - substantial experience of Macintosh and MS Windows environments and client-server technologies


* English & Dutch - Native
* Portuguese & Spanish - Good
* French & German - Basic


* Utilities - gas, water and electricity
* Financial Services - retail finance & life assurance
* Oil & Chemicals - oil and petrochemicals
* Media - publishing and music
* Technology - IT services, software, consumer electronics
* Limited experience in government, retail and telecommunications

* Has lived in The Netherlands, Brazil, Singapore, New Zealand, Argentina, United States, Ireland and the UK
* Enjoys excellent health & fitness
* Excellent references available on request

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