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Program Manager / Interim Director

Program Manager / Interim Director

Work Experience

Period: December 2004 – January 2008
Function / Role: Program Director HR Transformation
Environment: Banks and Financial Institutions, Telecom and Media Industry
Activities:
• Responsible as Executive Director for HR Transformation Program, including HR Governance; setting up Centers of Expertise, Business Partner programs, implementation of PeopleSoft, reorganizing SSC’s including off-shoring, Global Change Program; implementation in 14 countries, setting up a small countries approach for the remaining 62 countries
• Facilitating strategic sessions; making business cases for HR Transformation; implementing KPI & Benefits Realization approach; member of Steering Committees for HR Transformation Program.
• Program Manager Co-pilot for a Global HR Transformation, implementing in 104 countries with a blended approach, based on SAP, SSC’s in time zones; setting up HR Governance, HR IT Governance, off-shoring of SSC’s, roll-out of ASP tools, implementing advanced version of ESS/MSS

Period: September 2003 – November 2004
Function / Role: Program Manager, Executive Director, Coach, Consultant
Environment: Banks and Financial Institutions, Government
Activities:
• Setting up and managing a business unit (IT and Organization).
• Acting as CIO; implementing Program Management Method, improving decision making.
• Coaching of individual managers and Management Teams.
• Guiding a global (cultural) change program.
• Facilitating strategic sessions, workshops and programs (mainly teambuilding).

Period: March 1999 – September 2003
Function / Role: Coach, Trainer, Facilitator, Writer, Program Manager
Environment: Interim Management Bureau, Business Consultancy Bureau, IT companies, Telecom, Government, Training companies and Banks
Activities :
• Coaching and counseling of individual clients (mainly executive management, and a few politicians) and (management) teams.
• Guiding a global cultural change program; developing training programs re. communication and coaching skills; implementing a mentor system
• Facilitating strategic sessions on off-shoring & outsourcing;
• Facilitating workshops and programs (mainly teambuilding).
• Developing and giving project management training (International Project Management Association B/C level).

Period: October 1994 – March 1999
Function / Role: Interim Manager, Project & Program Manager, Coach
Environment: International Banks, IT companies, Government, Industry
Activities :
• Interim management Directorate Information Management & IT Strategy
• Implementing Human Resource Management for the Organization & Information Technology department of the International Division of a large bank; acting as HR Manager for a period of 18 months.
• Responsible for restructuring and (global) change programs;
• Member of Overall Steering Committee, Project Portfolio Group and Project Management Team responsible for a large program of developing and implementing a platform consisting of 18 information systems and the roll out to over 60 countries; Coaching Program and Project Managers.


Education

Principal qualification: Gymnasium-ß
University: Mathematics/Informatics (masters degree) with extended subsidiary studies Economics and Psychology at the Free University of Amsterdam
Postgraduate Studies: Educational Sciences (Cum Laude), HR Development, Psychosynthesis (Guide training, Psychotherapy, Group process leader), Financial Markets and Banks
Training / Courses: Project Management (Very Large Projects, Prince II), several Business Management Courses and Leadership Programs, Human Resource Management, Sales Management, Neuro Associative Conditioning, Facilitating and moderating (a.o. Metaplan), IT courses on the whole range of Systems Development


Skills

Cross-functional expertise in Information Technology, Change Management, Human Resource Management, Quality Management, Applied Psychology and training. More than 30 years of experience in the area of IT and HR, with clients mainly in the financial services industry, combining strong analytical and communication skills with business wisdom to positively contribute to organizational changes. Proven history of successfully managing change and transformation programs and implementing information systems on a large scale. Ability to talk and conduct business in Dutch and English languages. Excellent coaching and teambuilding skills.

Languages

Dutch (native), English (fluent), German (good), French (good)

Other

1983 - 1994 Several articles in magazines like: Automatiseringsgids, Com¬puta¬ble, Information, TINFON, Opleiding en Ontwikkeling, Praktijkgids voor Controller & Informatiemgt
1989 Author of a Book on Educational Sciences and Information Technology in a series called 'Capita Selecta' (Kluwer Bedrijfsweten¬schap¬pen)
1990 - 1991 Member of the Quality Committee of the Branch Organization of softwarehouses
1990 - 1992 Guest trainer postgraduate program HR Development of the Foundation for Corporate Education
1990 - 1992 Chairman of the committee 'Norms and Standards for Corporate Education', initiated by the Dutch Ministry of Economic affairs
1991 - 1994 Initiator of a committee of quality experts for the Dutch Ministry of Economic affairs, resulting in method for Quality Improvement and the Dutch Quality Award
1986 - 2002 Member of the Society of 'Register Informatici'
1992 - present Psychosynthesis guide and counselor for private clients


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