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Directie en management

Work Experience

Career/
Experience PQR VENTURE (reseller of IBM e-servers hardware, services and
infrastructure)

2001- 2002 Director
General management responsibility of Euro 25 million incl. profit and loss, manager of 20 mana-
gers and professionals in the Netherlands.
Change manager; successfully complete and integrate take-over of major AS/400 reseller in
existing organization and PQR as a whole, restructure into a profitable organization, focus on
value-add, improve employee morale and business partner satisfaction.
Achieved; small profit and motivated organization, value-add defined and implemented, customer
satisfaction as well as business partner satisfaction increased. Budget 2002 projects 20 % revenue
growth and normal profit levels again.


DUN & BRADSTREET CORPORATION

1997 – 2001 Sales director Benelux
Business management responsibility of US $ 31 million, manager of 60 managers and professionals in the Netherlands and Belgium.
Change manager; low growth, product focussed, declining margin, poor teamwork and inefficient coverage.
Results; 4 % revenue growth in flat market, customer focussed sales force through market segmen-tation, 75% of customers covered by telephone and supported by intensive marketing communi-cation, change in accountancy rules implemented, value-added products (integrating with SAP, Oracle, Siebel and SAS) introduced as well as third party lead generation.

IBM CORPORATION

1996 – 1997 Director of Direct Marketing
Business management responsibility of US $ 130 million, manager of 90 managers and professio-
nals. Accountable for leading the implementation of direct marketing activities, i.e. campaign
management, database management, lead management and call/response centre.
Change manager; poor relationship with business partners, low acceptance in route-to-market, low
revenue and productivity, prepare regionalisation area North, unclear budget and low structure in
organization.
Achieved; very good relationship with business partners, included in every business unit’s route-to-
market model, expense to revenue and revenue per head 2nd best in Europe, regionalisation for
database and campaigns to be completed 1st half 1997, budget issues cleared and structure
implemented.

1995 – 1996 Marketing manager Telecoverage and Telesales
Responsible for managing inside sales revenue attainment and client satisfaction. Management
includes overall call centre activities, development and approval for sales quotes, resources, training,
processes, business controls and operations. Accountable for achieving revenue of $ 65 million and
managing 40 team leaders and professionals.

1992 – 1995 Marketing manager Telecoverage General Business SME customers
Accountable for implementation of “installed user machine” with 1,500 small and medium size
customers in various market segments. Customer coverage mainly by telephone. Business
management responsibility of US$ 16 million, manager of 10 professionals.

1990 – 1991 General Business Development manager
Staff position, focused on establishing conditions, which enable field sales to maximize revenue.
Develop the Installed User Machine.

1986 – 1989 Account manager Installed Users
Business management responsibility for US$ 7 million, establishing and maintaining a client
relationship, involving, identifying and qualifying IBM opportunities, engaging the appropriate
IBM resources, gaining client commitment to solutions and ensuring overall customer satisfaction.

1985 Account manager New Business Small and Medium enterprises
Focussed on understanding industry trends, the prospect’s business and their business requirements.
Responsible for identifying and qualifying IBM opportunities, influencing the inner circle of prospect’s top management and gain commitment to solutions and applications when appropriate.


1984 IT Class, IBM Netherlands N.V.
Marketing trainee IBM Corporation, 11 months training program, covering sales, marketing and technology. In addition, it emphasized consulting, skill development and presentation techniques. Training on IBM products and services, negotiation processes and strategies as well as industry analysis.


N.V. PHILIPS ELECTRONICS

1979 – 1984 Assistant Export manager Middle East
Marketing Philips consumer products (audio, video, white goods, lighting, professional products)
via local Philips distributors.

1977 – 1979 Assistant Export manager Caribbean
Idem.

Personal Business driver, leadership, team player, people manager.

Native Dutch, fluent English and German
Basic French and Spanish.

Enjoy skiing, skating, tennis, jogging, soccer, golf.

Education

Nijenrode

General Date of birth: 3 January 1956
Nationality: Dutch
Marital status: Married, 1 child

Education Basic: Atheneum, 1974
University: Nijenrode business economics B.A. , 1977

Classes Dun & Bradstreet, Senior Management course at Insead – France.

Several (IBM) company classes including senior managers courses, International Summer School,
President’s Class.

Several Philips company classes.

Skills

zie cv

Languages

Nederlands: uitstekend
Engels en Duits zeer goed
Frans: redelijk

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