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Training Consultant

Training Consultant

Work Experience

British Army - Royal Signals and Training Units
Responsible for the design and delivery of technical training for 800+ personnel
Appointed to manage, design, update and deliver multi faceted training solutions
Leadership & management of a team working in a sensitive & secure environment
Successfully delivered training solutions using the most appropriate delivery method
Led the training & development of Field training for non Field Force Service staff
Ensured trainers were competent in the use of UNIX and Windows NT systems

Ericsson Telecom - Training Consultant

Responsible for the design & implementation of training solutions for complex issues
Handled technical training instruction for SDH course’s and associated equipment
Designed & delivered a professional web based e-Welcome pack for instructors

Alcatel Telecom - Senior Consultant

Responsible for development & delivery of global corporate training programmes
Appointed to identify and implement management development programmes
Successfully facilitated training of the sales force to use the TAS sales technique
Ensured excellent customer service through leading the Customer 1st Programme
Led delivery of specialist in-house design and development of e-learning solutions
Established & secured new training contracts to enhance profitability & efficiency
Handled UK & European training accounts for major telecommunications companies
Developed effective relationships with both internal and external customers
Managed and co-ordinated the marketing and sales of Alcatel University facilities
Formulated course design & coursewear development to complex technical specs


City Facilities Management - Training Manager
Responsible for the learning and development requirements for over 60 managers
Appointed to design & introduce a generic performance management programme
Established and developed relationships with new and existing customers
Successfully designed and delivered a pilot training programme for key stores
Ensured the delivery and recording of training to the required quality standards
Advised and administered performance management and efficiency measures
Liased with management to implement a UK learning development strategy


Dell Inc - Sales Training Consultant / Project Manager

Education

9 GCE's
2 A Levels

Skills

Leadership Development
Management Development
Employee Development
Sales Training
Soft Skills Training
Project Management


Languages

English

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