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ICT-Management / project management / programme manageme

ICT-Management  /  project management  /  programme manageme

Work Experience

01/2001 - 04/2002 Ariane Group
Sector : ICT-Consultancy and services
Function : Change Manager Human Resources
Realisations :
* Realigning the recruitment process to the market needs
* Management of the recruitment teams (10 persons)
* Introducing Competence Management : responsible for the group training department
* Change management towards a knowledge based organisation
* Orienting the organisation to a higher overall competence level


1997 - 2001 Real Software Groep
Sector : ICT-Consultancy
Function : Senior Consultant
Realisations :
* Redesign of the communication-infrastructure for a major Belgian hyper market chain, for the exchange of order-information between their stores and the central administration
review of information flows, conceptual and functional analysis, disaster recovery planning

* Implementation of the Information Plan for a major Belgian Car-Centre chain
* Review of their total ICT-infrastructure : local, back-office, central
* Redesign and implementation of a new front-office and back-office system including
* POS-application with cash register, cash control, product management, stock control, real time stock updates, promotional activities, …
* Back-office application with the major functions of sales collection, cash control, inventory management, product management, real-time inventory control, manual and automatic reordering systems, reception module, invoice control, , interfaces to central systems (purchasing, accounting, sales), …
* Back-office application oriented to a car repair-system including car-reception, work assignments, inventory update, work order management, automatic link to POS, automatic link to ordering system
* Redesign and implementation of a new system for the central administration
* Product management, sales management, promotional management
* central treatment of local and central purchasing (warehouse management)
* Central cash control over the different store
* Automatic input of all financial transactions into SAP accounting software
* Design and implementation of a fully sales/margin reporting system by store, by product line, by ticket, by hours, …
* Definition of the information plans for major Belgian distribution chains in textile, photo-shop, etc….



1995 - 1997 CIMAD Consultants nv
Sector : ICT-Consultancy
Function : Resource Manager
Realisations :
* Operational management of all ICT-persons (>300 persons)
* Management, follow-up, evaluation, recruiting, project assignments, coaching…
* Definition of the overall management within the ICT-department
* Project managers coaching
* Development of strategic know-how
* Know-how management
* Assisting Project management for "projects in crisis"
* Setup of reporting systems
* Setup of recruiting and training systems
* Recruitment of highly competent staff



06/94 - 05/95 COVABE Gezondheidszorg vzw
Sector : Hospital, healthcare
Function : I.T. Manager (interim management)
Realisations :
* Management, coaching and team building of a team of 15 ICT-persons
* Project review and project coaching of a newly designed external Hospital Information System
* Advisor to the Board of Directors concerning the project evolution, the information plan and the relation to the different suppliers
* Disaster recovery planning set-up
* Project organisation of the other IT-projects around the Hospital Information System
* Financial systems
* Networking (Local and WAN)
* Information exchange with the doctors community, …
* Member of the global Coördination Comitee
* Member of the management comitee for ICT-matters
* Redirecting the ICT-project to guarantee the success of the project
* Due to a tremendous backlog in the realisation of the project, the project has been reoriented towards a new solution guaranteeing the continuity of the operations and guaranteeing the success of its implementation


01/94 - 05/94 Media Press Center
Sector : National Distribution of Magazines
Function : I.T. Manager (Interim management)
Realisations :
* Redressing of ICT-project of the distribution system
* Management of a team of 15 ICT-persons
* Configuration planning for the critical systems
* Disaster recovery planning set-up
* Rebudgeting of the business project
* Redesign of new functionality's


1984 - 1993 Sun International
Sector : Tour Operating, Travel Agencies, Leisure and Aviation
Function : I.T. Manager
Realisations :
* Definition, management and implementation of Strategic Information Plan
* Design and implementation of new Tour Operating System in 4 countries (B,Nl, E; F)
* Reservation, selling, cost-analysis, reporting
* Design and implementation of new Travel Agency System for B and Nl
* Implementation of Financial ERP-system MSA
* Organisation of new computer department : mainframe based
* Creation of ICT-department of 50 persons
* Switching of the ICT-department from cost-centre to profit centre
* Redesign of international computer-network
* Implementation of complete new hardware platforms
* Design and implementation of a destination reporting system
* Implementation of a holiday resort system
* Supporting of all information flows in the companies


Function : Special Projects Manager
Realisations :
* Adoption and review of strategic Information Plan
* Think-tank on different levels :
* Financial set-up of co-ordination centre
* Organisation review of department structures,
* Strategic integration of newly acquired companies, reorganisation of departments
definition of direct marketing strategies
definition of simulation models
* Technologies Videotext, local area networking, document printing, laser disks,..
* Introduction of new telephone concept in the whole group
* Definition of Critical Success Factors and reporting methodologies
* Introduction of financial systems and coaching of financial departments
* Definition of new financial flows, Introduction of financial controlling systems



Education

Handelsingenieur in de kwantitatieve bedrijfseconomie en de beleidsinformatica (KU-Leuven)
M.B.A. in Accountancy (KU.Leuven)

Seminars Seminaries during the last years
Competence Management (IIR)
Recruitment and retaining of ICT-personnel (IIR) Guestspeaker
Object Orientation Analyse & Design (IBM)
Component Based Application Design : Design by contract (Bertrand Meyer)
Des salaires motivants pour …l'employeur (INDASS - Partena)


Skills

Knowledge and experiences
I.C.T.
Management of ICT-departments and complex projects
Definition of Strategic Information Plans
Knowledge of up-to-date ICT-technology and platforms
Knowledge of actual evolution in ICT-technology, systems, communications, …
Management
Resource management
Operational management of departments (IT, Accounting, …)
Definition of reporting systems, Critical Key Factors
Change management after reorganisation and integration
Finance
Thorough financial experience
Detailed knowledge of business processes
Management and coaching of financial and accounting departments



Languages

Dutch Excellent
French Excellent
English Excellent
German Basic level


Other

Areas of interests
Information-technology, -strategy and -management
Definition, design, architecture and implementation of critical business systems
Business policy and strategy
Knowledge and Competence management

Objectives :
Management of Information Technology departments.
Alignment of ICT-strategy to existing company strategy, through implementation of up-to-date ICT-methodologies, and the definition and execution of strategic information plans.
Coaching of ICT-personnel.
Management and coaching of IT departments and projects.
Definition & design of up-to date ICT-systems, aligned on the corporate strategy.


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